Lizzie Ramsey, of Newark, Ohio, said that she and her husband Cody, along with his co-worker and his 11 and 12 year-old brothers had pulled up to the drive-thru of a Burger King at around 8 a.m. to place their breakfast order.
However, every time Ramsey had finished ordering for one of the people in the car, the manager interrupted with the total price and later told her to “hurry up,” despite Ramsey’s car being the only one in the drive-thru lane, WSYX reported.
Ramsey, who is 25-weeks pregnant, decided to park the car and enter the restaurant in order to file a complaint.
“We wanted to let the manager know how the lady on the microphone was acting,” she said.
Upon entering, however, Ramsey’s and her family were blown away to discover the manager and the drive-thru operator were the same person and she was not happy to see them.
The manager completely freaks out on Ramsey in a very unprofessional manner. With vulgarity laced sentences, the manager told Ramsey to leave her store and that she didn’t care about where she got her food, but it wasn’t going to be Burger King.
This is burger king on 79. Smh someone call and report this we are already calling corporate. Pathetic she told me to hurry up in the line outside cause I took over 3 minutes to order food for me my husband his worker and our little brothers. Smh she has got me shaking right now. So upset.
Posted by Elizabeth Darlene Ramsey on Wednesday, November 22, 2017
Ramsey’s video of the incident has gained quite a bit of attention on social media and some people have commented that they have had similar experiences with the same manager.
Ramsey said the corporate office has since apologized and sent along a gift card, WSYX reported. A representative for the Ocedon Restaurant Group, which manages the Burger King, told Ramsey that the situation had been “handled,” though it’s unclear if the offending employee had been terminated, the Newark Advocate added.
